ASCENSION LLC - PRIVACY POLICY
Last Updated: November 22, 2024
INTRODUCTION AND SCOPE
Ascension LLC ("Ascension," "Company," "us," "we," or "our") respects the privacy of individuals who visit our website at
https://ascensionltd.com/website377090
(the "Site"), use our mobile applications (the "Apps"), participate in our premium 1:1 online fitness coaching programs (the "Programs"), or access any other websites, pages, features, or content owned and operated by us that direct to this Privacy Policy (collectively, including the Site, Apps, and Programs, the "Services"). This Privacy Policy explains how we collect, use, share your personal information, the rights and choices you may have with respect to your personal information, and how to assert those rights.
By accessing, visiting or using our Services, you acknowledge this Privacy Policy and agree to our Terms of Service. If you are not comfortable with any part of this Privacy Policy or do not agree with the Terms of Service, please immediately discontinue access or use of our Services.
1. HEALTH DISCLAIMER
Please be aware that you are responsible for your own health decisions, and any statements or claims about the possible health benefits conferred by any foods, supplements, or exercise programs have not been evaluated by the Food & Drug Administration and are not intended to diagnose, treat, cure or prevent any disease. We protect, safeguard and carefully limit access to your information in accordance with this Privacy Policy.
2. PERSONAL INFORMATION WE COLLECT
We collect certain personal information when you use our Services:
Information You Voluntarily Provide:
• Account Registration/Application: First and last name, age (18 or older), email address, phone number, physical measurements, training history, strength levels, dietary history, workout history, and fitness goals.
• Program Participation: Contact details, body composition metrics, nutrition intake, weight, body fat percentage, muscle mass, progress photos (if voluntarily shared), and other fitness-related metrics to evaluate your program participation.
• Payment Information: Payment card information, billing addresses, and phone numbers for program enrollment.
• Customer Support: Records and copies of your correspondence with our support team.
• Testimonials: Upon obtaining your permission, we may post your transformation results and testimonials. You can update or delete your testimonial by contacting us at
.
Information We Automatically Collect:
• Usage Data: Web requests, IP address, browser type, pages viewed, and other diagnostic data when you browse our Site.
• Device Information: Device identifiers, operating system, and mobile device information when you access our Services.
• Location Information: General geographic location inferred from IP address and device settings.
3. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for the following purposes:
• To Provide Our Services: Creating and managing user accounts, developing customized training programs, organizing coaching services, and processing purchases.
• Service Communications: Sending important account-related updates, security alerts, and program information.
• Customer Support: Responding to your questions and ensuring your satisfaction with our Services.
• Program Optimization: Analyzing fitness data to improve training protocols and nutrition guidance.
• Experience Personalization: Customizing your coaching experience based on your goals, progress, and preferences.
4. HOW WE SHARE YOUR INFORMATION
We may share your personal information in the following circumstances:
(a) Within Our Organization
We may share your information among our authorized staff and coaches to provide your training and nutrition services.
(b) With Service Providers
We work with trusted third-party service providers who help us operate our business, including:
• Payment processors for secure payment handling
• Email service providers for communication
• Hosting and cloud storage providers
• Analytics providers to improve our Services
• Video conferencing platforms for coaching calls
(c) Legal Requirements
We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, our clients, or others.
(d) Business Transfers
If Ascension LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.
5. COOKIES AND TRACKING TECHNOLOGIES
We use various tracking technologies to improve your experience:
(a) Cookies
We use cookies to:
• Remember your preferences
• Maintain your login session
• Analyze how you use our Services
• Improve site performance
• Provide secure browsing
(b) Your Cookie Choices
You can control cookies through your browser settings. Options include:
• Blocking all cookies
• Deleting cookies periodically
• Accepting cookies only from specific sites
(c) Analytics
We use Google Analytics to understand how visitors use our Site. You can opt-out of Google Analytics using their browser add-on.
6. YOUR PRIVACY RIGHTS AND CHOICES
(a) Access and Control
You can:
• Access your personal information
• Update your account details
• Request deletion of your data
• Opt-out of marketing communications
• Download your program and progress data
(b) Marketing Communications
You can opt-out of marketing emails by:
• Clicking "unsubscribe" in any marketing email
• Emailing
• Adjusting your account preferences
(c) Data Protection
You have the right to:
• Know what personal information we collect
• Request copies of your data
• Ask us to delete your information
• Opt-out of data sharing
• File a complaint if you believe your privacy rights have been violated
7. DATA SECURITY
We implement industry-standard security measures to protect your personal information:
• Encryption for data transmission
• Secure data storage systems
• Limited staff access to personal information
• Regular security assessments
• Secure payment processing
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
8. CHILDREN'S PRIVACY
Our Services are designed for individuals 18 years and older. We do not knowingly collect information from anyone under 18. If we discover we have received information from a minor, we will delete it immediately. If you believe we may have information from a minor, please contact us at
.
9. INTERNATIONAL USERS
Our Services are operated from and hosted in the United Arab Emirates (UAE). If you are using our Services from outside the UAE, be aware that your information may be transferred to, stored, and processed in the UAE and other countries where our service providers may be located. By using our Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.
10. DATA RETENTION
We retain your personal information for as long as:
• Your account is active
• Needed to provide you Services
• Required by law
• Necessary for legitimate business purposes
When you cancel your membership, we will retain certain information as required by law but will delete or anonymize unnecessary information.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our Site with a new "Last Updated" date. Significant changes will be notified to you via email or through our Services. Your continued use of our Services after such modifications constitutes your acceptance of the updated Privacy Policy.
12. CONTACT US
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
Email:
Company: Ascension LLC
Location: United Arab Emirates
Response Time: We strive to respond to privacy-related inquiries within 30 days.
This Privacy Policy was last updated on November 22, 2024.